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Privacy Policy
Your privacy is important to us.
- We are thoughtful about the personal information we collect.
- We aim to be transparent on how we gather, use, and share personal information.
- We store personal information for as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what personal information we keep and use.
- We take reasonable steps to ensure the personal information we hold is kept securely.
How and why we use personal information
the purposes and legitimate interests of the processing
We collect and use personal information for the purposes listed below:
- To provide our services.
- To communicate with you.
- To make applications on your behalf, for example planning applications.
- To invite quotations or tenders from you or on your behalf.
- To develop and improve our services.
- To develop our business through networking.
- To monitor and improve the effectiveness of our marketing.
- To protect our rights and property, such as copyright.
- To recruit and select staff.
- To fulfil a professional obligation or duty of care.
- To make a reasonable adjustment as might be expected under the Equalities Act 2010.
- To make payments.
Our reasons to collect and use personal information
the lawful basis for the processing
- The use is necessary in order to fulfil our commitments under a contract or in the preparation of a contract; or
- The use is necessary for compliance with a legal obligation; or
- The use is in the public interest; or
- The use is necessary in order to protect your vital interests or those of another person; or
- We have a legitimate interest to do so, such as the reasons listed above; or
- When you have given us your consent, for example when you sign up to receive email newsletters, event or seminar invitations.
The types of people whose personal information we may collect or use
the categories of individuals
- Clients.
- Prospective clients.
- Contractors.
- Consultants.
- Suppliers.
- Staff.
- Prospective staff.
- Work experience students.
- Email subscribers.
- Social media followers.
Types of personal information we may collect or use
the categories of personal data
- Contact details.
- Proof of identity.
- Employment history.
- Photographs.
- Financial information.
- Special category data.
Handling Special Category Data
Sometimes we may be in contact with special category data if it is relevant or necessary to our purposes or it is in the interests of the individual. For instance making an adjustment to the way that we work to assist someone with a physical or sensory impairment, e.g. knowing that someone is deaf so as we can choose to communicate with them in a way which is accessible for them.
The following categories of information are considered to be special category data in the General Data Protection Regulation: information about an individual’s: race; ethnic origin; politics; religion; trade union membership; genetics; biometrics; health; sex life; or sexual orientation.
Special category data is more sensitive, and so needs more protection. We recognise that this type of information could create more significant risks to a person’s fundamental rights and freedoms. For example, by putting them at risk of unlawful discrimination. When we have a reason to collect or use this type of information we will always obtain consent to do so.
Sharing of personal information with other parties
We do not sell personal information.
Sometimes it will be necessary for us to share personal information with others outside of the company in connection with the purposes described above.
For example submitting a planning or Building Regulation application, arranging work by other consultants on a client’s behalf, obtaining a reference or arranging other services.
Who we might share personal information with
recipients or categories of recipients of personal information
- A local planning authority.
- Building control body.
- Other statutory or service authority.
- Consultants.
- Contractors.
- A financial institution.
- Our pension provider (Aegon).
- Our insurers.
Transfer of personal information to other countries or international organisations
We have chosen to use MailChimp as our marketing automation platform for our newsletters, seminar and event invitations. The information provided when signing up to receive these communications is transferred to MailChimp for processing in accordance with their Privacy Policy (https://mailchimp.com/legal/privacy/) and Terms (https://mailchimp.com/legal/terms/). MailChimp’s servers and offices are located in the United States so personal information provided when signing up to receive email communications may be transferred to, stored, or processed in the United States. MailChimp participates in and has certified its compliance with Standard Contractual Clauses (SCCs).
How long we keep personal information
We will securely erase or destroy personal information when we no longer need the information for the purposes described in the sections above, and we are not legally required to continue to keep it. Once deleted information may remain on our backups and caches for a time until purged.
Your rights
The General Data Protection Regulation gives you rights with respect to your personal information, subject to any exemptions provided by the law. If you wish to exercise any of these rights, or have a concern please contact us.
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This information is provided in this policy.
The right of access. You have the right to obtain access to information we keep about you. This will enable you, for example, to check that we’re using your information in accordance with data protection law.
The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in information that we hold by contacting us.
The right to erasure. This is also known as ‘the right to be forgotten’ and allows you to request the deletion or removal of certain information that we hold about you.
The right to restrict processing. You have the right to request that we limit our use and processing of your personal information. Depending on the nature of the information this may mean that we are unable to fulfil our obligations to you. When processing is restricted, we can still store your information if it might be necessary to deal with a legal claim or to protect the rights of another.
The right to data portability. You have the right to obtain your personal information in an accessible and transferrable format. Doing so must not prejudice the rights of others.
The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your information with the national data protection authority. We want to get things right so if you have any concerns please contact us so as we can discuss them with you.
The right to withdraw consent. If you have given your consent to anything we do with your personal information you have the right to withdraw that consent at any time. You can do this by contacting us or clicking unsubscribe in any automated email you receive from us. Withdrawing consent will not make our use of your personal information unlawful while consent had been apparent.
The right to object to processing. You have the right to object to our processing of your personal information where we consider having a legitimate interest to do so.
Security
We take reasonable steps to protect the personal information we hold against unauthorised access, use, alteration, or destruction.
Who we are
This Policy is common to DJD Group Limited (05889420) and DJD Construction Consultants Limited (05888917), DJD Architects and DJD Building Excellence are trading names of DJD Group Limited. Our registered office address is 2 St Oswald’s Road, Worcester, WR1 1HZ.
Contacting us
Questions about this policy, your personal information and your rights under the Data Protection Act 2018 should be addressed to a Director.
2 St Oswald’s Road, Worcester, WR1 1HZ
01905 612864
privacy@djdgroup.co.uk
Policy reviewed 04/04/2024, JCM.
